TECHNICAL SUPPORT CENTRE
Supporting your systems and equipment
With over 30 years experience, Scotia Radio can be entrusted to provide the essential support to systems and equipment ensuring their ongoing serviceability.
Some of the duties of the Technical Support Centre is to maintain systems, programming radios and infrastructure repeaters, designing and building radio solutions, installing systems and providing customer support.
The Scotia repair service is amongst the best available today throughout UK. All Scotia Radio bench repair technicians have the necessary experience, accreditations and training. Scotia use genuine manufacturers replacement parts. A fast turnaround is a priority for Scotia’s service department, minimizing downtime. All repaired equipment is returned with a three month warranty.
Scotia offer site maintenance in the field both reactive and preventative to all radio system users from simple repeater systems through to large multi-site trunked networks. At Scotia we appreciate that downtime through faulty equipment is a major problem for many radio communication systems. For this reason response to call-out is a priority.
Scotia also offer a comprehensive contract or ad-hoc installation service. All members of Scotia’s installation team complete a full training programme to ensure that customers receive a top quality install service for all types of communication equipment. Every installation is completed to MPT standards recommended by Ofcom.
Scotia offer reprogramming (caller ID, power levels, frequencies) on all major brands of radio equipment.
Scotia are able to handle all types of repairs and free, no obligation quotations are available on request as well as Scotia’s fixed price repair structure. Expert phone and on-site support is available 24/7.